We know that as your life changes, plans you've made may need to change further down the line. That's why our funeral plans aren't set in stone

Should your circumstances change, or you'd like your funeral to be different to the one you've chosen, you can change your plan at any time without any admin fee. Any changes to the products and services in your funeral plan that you do make will need to be paid for at the time of the change or a refund will be made if something is no longer required.

If you’re experiencing any unexpected challenges or you’re worried about your funeral plan payments, please talk to our team and we’ll look at ways to support you.