If you no longer want your funeral plan, you have a 45-day cancellation period or the length of your Direct Debit term to decide.

 

if you do want to cancel your plan, you can tell us in writing, by phone, via the Contact us form, by email or in person.

 

Funeral Planning Team

Central Co-op Funeral Plans

Central House,

Queen Street,

Lichfield,

Staffordshire,

WS13 6QD

 

Email: cancellations@funeralplanning.coop

Phone: 01543 421378

 

As long as we receive the notification within your cancellation period, we’ll refund all the money you have paid. If you choose to cancel your plan after your cancellation period, you’ll be entitled to a refund of all payments made, less an admin fee of £250.

 

For full details of our cancellation policy please read the terms and conditions.